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Shouldn't Apple forget about map and TV and worry about music?

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Shouldn't Apple forget about map and TV and worry about music? I just wrote a Japanese column on Nikkei Business Online about Apple's map app problem.  In a nutshell, I wrote that the trouble was caused by their lack of expertise in "cloud" and "big data".  It is not due to the absence of Steve Jobs - they already have a bad track record with MobileMe and Ping - the latter being shut down yesterday.

Pachinko Gandum

There has been a lot of rumor about Apple's entry into TV, and I would imagine they have a capability to produce a beautiful piece of TV set - or rather, in my world, iPad is already one.  But if they try to eliminate Netflix from the equation and do it on their own, I guess the same "map" type problem would happen in streaming service.  They pioneered video distribution service on iTunes Store, but after that breakthrough, their iTunes service has not been improved so much.  Netflix, on the other hand, is working SO HARD behind the scenes to brush up their big-data-based recommendation skills, and I believe that is the heart of their success.

Apple is working very had to catch up, aggressively hiring cloud/big-data engineers.  But it will take years to accumulate data and the expertise to turn it into a viable products.

So if they have to work so hard on this area, I wonder why not start from their roots and strength, which is music service.  They already have so much data in music purchases of their huge number of registered users.  The report says that they are delaying "Pandora" type streaming music service due to the right negotiation problem with Sony, but even if that does not exist, I wonder if they can provide good enough interface, given they are still on the learning curve in cloud and big data.

Era of Data Explosion and Big Data

Big Data and Cloud Storage Vol. 1:  Trend #1

I am starting to write a series of "Big Data and Cloud Storage" on this blog, sponsored by Cloudian, who provides the cloud storage software.  The first of the series is the historical trend of data explosion and the need for cloud storage.

Era of Data Explosion and Big Data

  • Analog Data and Digital Data

Humankind has accumulated a dazzling pile of analog data in its history over thousands of years. From Buddhist scriptures and printed Gutenberg bibles to enormous amount of modern-day books, photos, music and videos, it still continues to get accumulated day by day.

Digital data is not far behind. Now that major media and personal communications all turned into digital format, digital data is imploding at seams.

So here is a question. Which do you think is the bigger data, analog or digital?

The answer depends on “when”. Consulting firm McKinsey published a report on “big data” in May 2011, and in it, they show an estimate of the share of digital among all the accumulated data. In 2000, thousands-of-year-old analog scores 75% of total. In 2007, however, digital overwhelms analog by 94% share, surpassing analog in mere 7 years.

Digital technology started off in the 80’s with personal computer invention, and by the time of Net Bubble in the 90’s, most of media, such as mail, photo, music and video were in digital format. Yet, in the 2000, we had way more analog, but in 10 years after that, digital exploded as such. How, then, did it happen?

  • Bubble Burst and User Generated Contents

In the 1990’s, e-mail emerged as an alternative of snail mails. Then came e-commerce as a catalog alternative, and news portal as a newspaper/magazine alternative. Back then, transmission speed and technology was still limited, so a relatively small number of providers were producing catalog and articles, and delivering these contents to users through Net in an unilateral manner.

Throughout the bubble period, huge scale of Internet infrastructure was built, but after the bubble burst in 2000, demand suddenly shrunk and price of over-supplied fiber optics and datacenter plummeted.

Sometime later, a new type of Internet companies rose from the ashes of bubble, such as Google and Facebook. These new species of Web industry was later named “Web2.0”. They provide “interactive” flow of information on the Net, created platforms for “user generated contents” and revolutionalized the net business. They are not the alternatives of something, but are totally unique to the Web technology and had totally different cost structure. People started to share their thoughts and photos on blogs, and videos on YouTube. And all these user generated contents have been published and accumulated on the Internet.

  • Data gathers on “cloud” and becomes “brain”

Google’s then-chairman Eric Schmidt uttered the word “cloud computing” in 2006 in a speech, popularizing the term “cloud”. Cloud computing means the system to keep data and application in Internet, rather than on desktop computer. The term “cloud” came from the “cloud” figure on the network chart to express Internet. Such idea has already been advocated in the past, but around this time, finally came true, as the network environment caught up with broadband penetration.

As data transformed from analog to digital, and gets published on the cloud, now we can easily gather many different kinds of data in the cloud, sort it and extract meaning from it. Starting off as a monad of individual computers in the 80’s, they get connected with nerves of Internet in the 90’s to form a earthworm, and in the 2000’s evolved into human brain.

And this highly intelligent brain activity on the Internet is called “big data”. The more information is stored, the better the brain works, and as the brain works well, it gets more and more interesting to learn the new things, so the brain autonomously and increasingly sucks in the new data.

In summary, digital data explosion and the subsequent trend towards big data was triggered by Web industry’s movement into “cloud”.

"Big Data" series started for Cloudian

I have started to write "Big Data and Cloud Storage" series for Cloudian on ZDNet Japan and Cloudian website in Japanese. English version is coming up soon. 「ビッグデータとクラウド・ストレージ」に関するよもやま話新シリーズを開始いたしました。ZDNetと、クラウディアン社サイトの両方で読めます。

「ビッグデータとクラウド・ストレージ」 連載 第一回 - トピックス - ZDNet Japan What is BIGDATA?: ネットにおける脳の高度な知的活動が「ビッグデータ」

今回のシリーズは、一般的な記事ではなく、クラウディアン社から依頼を受けて、同社の広報の一環として執筆する、いわば「ホワイトペーパー」のようなものです。クラウディアン社は、クラウドストレージ向けソフトウェアを提供する企業です。詳しくは下記をご参照ください。

クラウディアン

直接の製品宣伝ではなく、「企業によるビッグデータの活用、そのためのクラウドストレージ」という動向について、より多くの方に興味を持っていただき、同社製品のターゲットとする市場を広げようというのが目的ですので、できるだけ読んで楽しいものにしたいと考えています。 連載といっても、半年ほどの「短期シリーズ」になる予定です。2週間に一度の頻度で更新です。どうぞ宜しくお願いいたします。

お詫び Apologies

サイト経由でメール問い合わせをいただいた皆様へのお詫び 弊社ENOTECHの一般問い合わせメールアドレス(info@)にいただいたメールにつき、問い合わせがあり調べたところ、だいぶ以前から、私の手元に届かない状態となっていたことが判明いたしました。問い合わせをいただいたにもかかわらず、私からの返信が行っていないという皆様、本当に申し訳ありませんでした。もう遅い件も多いですが、できるかぎり遡って、個別にお詫びを申し上げる予定です。

Apologies to everyone who sent inquiries to us through this site

I have received an inquiry about our general mail address (info@) and found out that there has been an error and I have not received those emails for quite some time. If you have sent an email to info@ and have not received my reply, I would like to apologize for the error. Many things are already outdated, but I will try to go back as much as possible to respond you with a sincere apologies.

Michi Kaifu / CEO ENOTECH Consulting

Beautification of geeks

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Beautification of geeks: I just finished writing a Nikkei Business Online column (Japanese), which will be up on Friday.  This time, I wrote about Marissa Meyer.

As you may well know, she is a new-type geek - cute and fashionable.  The image is somewhat different from the "traditional" geek girl stereotype - no make-up, t-shirt and sweat, and thick glasses.

I sense that there are more of these new type geek lately - not only girls but also for boys - than before.  I was discussing this "beautification of geeks" issue with my friends and we came up with a theory.

Actually, I wrote about the start of this trend circa 2006 in my Japanese blog, when Web2.0 was a trendy buzz word.  At that time, I thought it was because Web world crossed the way with advertisement/media world.

But this time, we concluded that the trend is caused by "San Francisco move".  Now a lot of web/mobile start-up is located in San Francisco, where young engineers live, rather than the traditional South Bay area, more family-friendly-but-boring neighborhood.

People in the big city are more fashion conscious to begin with.  In addition, in San Francisco, they've got the most fashionable species in the world - gay people, and they have become more and more important in this geek world for user interface/design skills.

So now, San Franciscans are the trend-setter in the geek culture, thus beautification.  For me, who is no makeup plus sweat pants type, the center of the geek world is becoming more and more alien.  Sigh...

Pitfall of mobile generation

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Pitfall of mobile generation Again, my son gave me quite an interesting insight about his generation's use of technology.

Today, he had to call a customer service.  The company's website did not take his user ID, so the plain old telephone was his only option.

After a few minutes, I heard him literally kicking and screaming and swearing upstairs.  Then he came downstairs, so I asked him what had happened.

Son "I called their 877 number from my iPhone, but the call dropped for 3 times.  I thought maybe I had to use a fixed phone, so I used the home phone.  But it connected to a school or something, again 3 times in a row!  Why doesn't the fix phone work!?  Their phone system is broken!  Their customer service is so bad!"  (BTW, I edited out all his f-words.)

Calmly I replied, "son, did you dial '1' at the beginning?"

Son ".....  Whaaaaatttt?  That is the country code of USA!  I don't have to dial it in this country!"

............

I did not dare to explain.  Obviously, he was too upset to endure my lecture about the U.S. telecommunications history of "equal access", and the lack of it in mobile.

 

Amazon heading into Palm's trap?

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Amazon heading into Palm's trap?: My Twitter TL is filled with Amazon's smartphone entry rumor, and it makes me wonder.

I don't have Kindle Fire but my husband does, and this is all what he has told me - not my FIRST HAND experience, and I am not sure if it is just him.  Please let me know if you have any insight about it.

He LOVED Kindle Fire at the beginning.  He liked the price, size, weight, integration with Amazon account, and he started buying stuff from Amazon like crazy (I know for sure about it, because HE USED MY PRIME ACCOUNT!! o(`ω´*)oプンスカプンスカ!!)

And a few months later, now, he says he is disappointed about it.  He thinks that Amazon is not maintaining its software appropriately.

Maintaining OS (in this case, I am not sure if I can say OS, as it is based on Android, but Amazon version of it..) is a lot of work.  He says that there are bugs here and there, but Amazon does not fix it quick enough.  There has been no significant update either.  He believes that the early OS is not stable and it has to be updated to fix bugs and add features in a timely manner, so that Amazon used all the resources just to launch the product and has not enough talent to maintain the OS.

If they are working on smartphone, it may be that everyone in Fire team got transplanted there, but it would exactly be the proof that Amazon does not have enough power to maintain their own OS and hardware.

It is a deja vu for me.  Decades ago, I was an early Palm smartphone user (remember Visor?) and endured all the problems for a few years, until I finally gave up and switched to Blackberry.  Palm did not have power to update their OS in time to fix all the problems.  At that time, my industry friend who had business with RIM was telling me that even RIM was having problem maintaining OS, as it REALLY exhaust human resources.

Now that giants like Apple and Google are in the reign, Palm is long gone and RIM is getting out of breath.  They cannot catch up anymore.  So I am REALLY wondering if Amazon has big/good enough team to have this tough race going for an extended period of time, and otherwise, they may get into this Palm's trap again.

Hydrangea Revolution via Twitter

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Hydrangea Revolution via Twitter There is a weekly demonstration going on in Tokyo every Friday in front of the official residence of Prime Minister, to protest against the government's move to restart Oi Nuclear Power Plant.

In Tokyo, Thousands Protest the Restarting of a Nuclear Power Plant

According to my friend Satoshi Nakajima's blog, the movement has recently been given a name "Hydrangea Revolution" - quite an elegant name, right on the season.  In a  hydrangea flower, many little flowers gather in one place to form one big flower, thus this grassroots movement name.

Japanese people have been known for indifference to the political issues, and such "political demonstrations" are considered limited to the "professional extreme activists", far away from their "normal, everyday" life.   But this time, the demonstrations include salary-men on their way home from work and home makers with small children.

The demonstrations have been shut out from the mass media until last week, when finally major TV news covered it, but the crowd is getting bigger every week, mainly due to the power of "social" - Twitter.

In my book "Secluded in Paradise" (2008), I argued that Japanese people would benefit more from such Internet/social tools than US/Western people in organizing such event to express their opinion publicly (I called it "clusterization"), because they have been shy to do so in other method in the past but Internet/social tool would lower the barrier, while our US/Western friends have already been doing it even without the help of Internet/social.  Interesting to see it really happens, even in such a heavily political issue.

Nexus Q - Made in USA

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Google's new little "Death Star" - NexusQ is made in the U.S.  That mark was shown on the big screen at Google I/O today. Whether this black and sphere shape media center or new GoogleTV catches on or not is not clear - it looks to me that MS and Apple have been struggling so much to sell such type of device, and the newbie Google never had much success in hardware anyways.

But it is interesting that all these software giants are coming back to manufacturing, all of a sudden.  And Google's stress on "made in the US" sounds like a sarcasm against Apple.  (See my previous post.)

In Your Face, Apple!

 

Anonymous - "Oops, wrong Kasumiga..."

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Japan is working on the new copyright law to press criminal charges against illegal downloads, and recently the infamous Anonymous declared Cyber War against Japanese government. Japan's equivalent of "Capitol Hill" is "Kasumigaseki", a district in Tokyo where all the government buildings are gathered.  And of course, Anonymous attacked...

"Kasumigaura River Management Office."

"Kasumigaura" is a dull and polluted lake in northeast of Tokyo, approximately 2 hours away.  Oops...

Source:  2 channel (^^)v